Quality Portable Fiber Laser Engraver Marking Machine Metal

lt;strong>What is the package? Is that Safe during Shipping?</strong>We provide 2-layer packaging for the transport of the portable engraving machine: For the outside, we use a thick carton box to prevent the machine from being worn out. We fill the carton with foam to prevent internal wear caused by the shaking of the machine. All damage factors have been considered before shipment to ensure that the items are completely safe before shipment.<strong>What is the machine delivery time?</strong>Normally the machine production time is 5 working days, then the machine will be sent by air express like FedEx, TNT, for shipping. The estimated time is 4 ~ 6 working days for the product shipping to reach your place. The shipping process is extremely transparent and you can track your product throughout the shipping process. All you have to do is raise the order and leave the shipping set delivery to our experienced agents. Once you have placed the order we will let you know about the confirmation code of the order and the tracking details that you can use to track your shipping.<strong>How to install and run the machine?</strong>Customers often ask this question, the answer is our engineers have installed and tested the machine before shipping. For some small parts installation and how to run the machine, we will send a detailed training video, user manual along with the machine. The video is extremely easy and self-explanatory and can help you to assemble the machine in no time.<strong>How can I get support after purchasing/shipping?</strong>For the machine use and software guide, we offer online support in English by our online contact through popular platforms/app like Skype account, WhatsApp business account, Wechat app or Email account, Video and etc.  If needed, a remote connection with video link can also be established and we can use TeamViewer app/software, to resolve your software issue remotely. Whereas for hardware problems, we can guide you to check which part has a problem and then send new for replacement via shipping. In case you have any queries on this you can ask us at any time. 
What is the package? Is that Safe during Shipping? We provide 2-layer packaging for the transport of the portable engraving machine: For the outside, we use a thick carton box to prevent the machine from being worn out. We fill the carton with foam to prevent internal wear caused by the shaking of the machine. All damage factors have been considered before shipment to ensure that the items are completely safe before shipment. What is the machine delivery time? Normally the machine production time is 5 working days, then the machine will be sent by air express like FedEx, TNT, for shipping. The estimated time is 4 ~ 6 working days for the product shipping to reach your place. The shipping process is extremely transparent and you can track your product throughout the shipping process. All you have to do is raise the order and leave the shipping set delivery to our experienced agents. Once you have placed the order we will let you know about the confirmation code of the order and the tracking details that you can use to track your shipping. How to install and run the machine? Customers often ask this question, the answer is our engineers have installed and tested the machine before shipping. For some small parts installation and how to run the machine, we will send a detailed training video, user manual along with the machine. The video is extremely easy and self-explanatory and can help you to assemble the machine in no time. How can I get support after purchasing/shipping? For the machine use and software guide, we offer online support in English by our online contact through popular platforms/app like Skype account, WhatsApp business account, Wechat app or Email account, Video and etc.  If needed, a remote connection with video link can also be established and we can use TeamViewer app/software, to resolve your software issue remotely. Whereas for hardware problems, we can guide you to check which part has a problem and then send new for replacement via shipping. In case you have any queries on this you can ask us at any time. &nbsp;

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