High-Quality 50w Fiber Laser Engraver For Sale -HeatSign
By A Mystery Man Writer
Last updated 02 Jun 2024
Customers often ask:<h3><strong>What is the package? Is that Safe during Transport?</strong></h3>We have a 3-layered package. For outside, we adopt to plywood set case to avoid the engraver's contact with any hard body. In the middle, the machine is covered with foam, to protect the machine from shaking. To add protection, the inside layer is covered by thick plastic bags for waterproofing. All the damage factors have been taken into consideration and the engraver lasers are ensured full safety. Furthermore, in order to make it safe, we hire the best shipping agents who have full experience in providing safe service of transportation for the customer.<h3><strong>What is the machine delivery time?</strong></h3>Normally, the fiber laser machine production time is 5 working days. Then, the machine will be sent by air express like FedEx, TNT. The estimated time is 4 ~ 6 working days for the product to reach your place. The delivery process is extremely transparent and you can track your product throughout the shipping process. All you have to do is to order and leave the delivery to our experienced agents. Once you have placed the order we will let you know about the confirmation code of the order and the tracking details that you can use to track your shipping.<h3><strong>How to install and run the engraving machine?</strong></h3>Our engineers have installed and tested the fiber laser marker machine before shipping. For some small parts installation and how to run the machine, we will send a detailed training video to your email address, user manual along with the machine. Most customers can learn by themselves. In case you still have any confusion with the products, you can contact us at any time.<h3><strong>How can I get support after purchasing/shipping?</strong></h3>For the fiber laser marking machine use and software guide, we offer online support in English by our online contact through popular platforms like Skype, WhatsApp, Wechat or Email, Video and etc. If needed, a remote connection can be established and we can use TeamViewer software to resolve your software issue remotely. Whereas for fiber laser marking equipment problems, we can guide you to check which part has a problem and then send new for replacement.
Customers often ask: What is the package? Is that Safe during Transport? We have a 3-layered package. For outside, we adopt to plywood set case to avoid the engraver's contact with any hard body. In the middle, the machine is covered with foam, to protect the machine from shaking. To add protection, the inside layer is covered by thick plastic bags for waterproofing. All the damage factors have been taken into consideration and the engraver lasers are ensured full safety. Furthermore, in order to make it safe, we hire the best shipping agents who have full experience in providing safe service of transportation for the customer. What is the machine delivery time? Normally, the fiber laser machine production time is 5 working days. Then, the machine will be sent by air express like FedEx, TNT. The estimated time is 4 ~ 6 working days for the product to reach your place. The delivery process is extremely transparent and you can track your product throughout the shipping process. All you have to do is to order and leave the delivery to our experienced agents. Once you have placed the order we will let you know about the confirmation code of the order and the tracking details that you can use to track your shipping. How to install and run the engraving machine? Our engineers have installed and tested the fiber laser marker machine before shipping. For some small parts installation and how to run the machine, we will send a detailed training video to your email address, user manual along with the machine. Most customers can learn by themselves. In case you still have any confusion with the products, you can contact us at any time. How can I get support after purchasing/shipping? For the fiber laser marking machine use and software guide, we offer online support in English by our online contact through popular platforms like Skype, WhatsApp, Wechat or Email, Video and etc. If needed, a remote connection can be established and we can use TeamViewer software to resolve your software issue remotely. Whereas for fiber laser marking equipment problems, we can guide you to check which part has a problem and then send new for replacement.
Customers often ask: What is the package? Is that Safe during Transport? We have a 3-layered package. For outside, we adopt to plywood set case to avoid the engraver's contact with any hard body. In the middle, the machine is covered with foam, to protect the machine from shaking. To add protection, the inside layer is covered by thick plastic bags for waterproofing. All the damage factors have been taken into consideration and the engraver lasers are ensured full safety. Furthermore, in order to make it safe, we hire the best shipping agents who have full experience in providing safe service of transportation for the customer. What is the machine delivery time? Normally, the fiber laser machine production time is 5 working days. Then, the machine will be sent by air express like FedEx, TNT. The estimated time is 4 ~ 6 working days for the product to reach your place. The delivery process is extremely transparent and you can track your product throughout the shipping process. All you have to do is to order and leave the delivery to our experienced agents. Once you have placed the order we will let you know about the confirmation code of the order and the tracking details that you can use to track your shipping. How to install and run the engraving machine? Our engineers have installed and tested the fiber laser marker machine before shipping. For some small parts installation and how to run the machine, we will send a detailed training video to your email address, user manual along with the machine. Most customers can learn by themselves. In case you still have any confusion with the products, you can contact us at any time. How can I get support after purchasing/shipping? For the fiber laser marking machine use and software guide, we offer online support in English by our online contact through popular platforms like Skype, WhatsApp, Wechat or Email, Video and etc. If needed, a remote connection can be established and we can use TeamViewer software to resolve your software issue remotely. Whereas for fiber laser marking equipment problems, we can guide you to check which part has a problem and then send new for replacement.
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